John Reynolds
01.02.2025
I was put off by the fact that one of the staff had long dread locks that were dragging across the cups and it didn’t look the cleanest I thought it was law to where a hair net.
Allyson Smith
30.01.2025
Received price cut in post declined by manager as told it was for town centre only .very disappointed with him . Also rubbish bins over flowing tables dirty
Frances Payne
25.01.2025
Every time, 5 times now waiting 20-30mins for food,, management should be sacked,, i hate going there,, the reasons i do is because my toddler likes happy meals,, but literally the worst place for service, and food,,
Michael Collins
25.01.2025
Always a huge wait, food often cold, if they ask you if you're okay to park up, just say no because you'll be there forever.
Anthony Collins
21.01.2025
Staff fantastic, food was OK a bit to greasey for my liking .
David W
20.12.2022
Ordering by app is not working and had to order at the till. Lady was very helpful but if they know it's an issue they should put up a notice to save people time.
Food is fine although seems to take longer to arrive.
Would add that I'm not a fan of the recent refurbishment, just don't know what they were trying to achieve with it.
Lizzie Dovibua
18.01.2025
I ordered a big mac burger with no pickles and a medium coke zero sugar. I had to wait half an hour and when I received my meal the sticker said no pickles. But when I opened my burger, there were pickles inside, I could have been allergic to them and they probably wouldn't care. Do not recommend this place to eat.
Tricia Gascoigne
16.01.2025
It’s the first time I’ve used McDonald’s online. Add to my great disappointment it will be my last. Not only did the food arrive cold the sweet and sour sauce I ordered was not enclosed. I was shocked to find that I was charged 99p for small order £1.29 for delivery plus £2.99 for quicker delivery and £1.26 for service charge which practically doubled my order.… My £9 order turned into £16. I do not consider this to be good value.
Simon King
13.01.2025
Ordered at 17.17
Food arrived at my table 17:27 but was cold.
Double Cheeseburger was a mess inside the wrapping, most of the cheese wasn't on the burger.
Disappointing as usual but I guess you get what you pay for.
Natalie Chew
12.01.2025
Ordered food at the machine put order in at 10.40am, requested table service. Noticed when we sat down there was a few others waiting for their food to come to their table. Finally after 15 mins wait the food arrived. No cutlery for the pancakes and no syrup, sorry but if you haven't got the items then don't put them up. Worst service ever and I've worked at McDonald's so know what's involved. Hardly any staff. Sorry you need to sort it out. Won't be coming back and will tell all friends and family not to bother.
simon james
10.01.2025
Good as always
Sophie Jones
31.12.2024
Worst McDonald's in Telford. My parents ordered 3× £5 meal deals and they were waiting over half an hour to receive their order, they were asking staff members and they just got the same response from all of them "I'll go and take a look" but nothing happened. When their order eventually came, the fries were cold, drinks were flat and one of the cheeseburger buns was stale. I placed an order and just ordered a double cheeseburger and that also took over half an hour to arrive at my table. 30 minutes just for a double cheeseburger is shocking. Yet all the Just Eat and Uber Eats orders were going in and out as quick as a flash. An utterly shocking McDonald's.
wayne berry
31.12.2024
I don’t usually complain, however this Must be the slowest “fast food” Restaurant I’ve ever been to! Went at 8:25am whilst taking my daughter to work, Drive thro closed so we went inside.
5 people waiting on food but still never got my daughters McMuffin/Diet Coke until 8:50.
Add to this no explanation or interaction whatsoever from the staff (in fact, there was nobody front of house until food needed bringing out) and you’ll understand my frustration.
My opinion (not that it matters)? Better training from Management required.
Jack Peters
29.12.2024
You would hope that they would be better but they are still terrible. Shame there's no other decent places to get takeaway
TTV cowboy
28.12.2024
Very busy as it was between Christmas and New Year. However, as it's now a bigger dining area we were lucky enough to find a table. Service was quite quick and tables tidied & cleared up straight after customers left.
Ashley Male
21.02.2023
Crap food
Tomasz Dudziński
27.12.2024
Place is joke people waiting to be serv for over 20 min mess all around staff looks like they dont care
Carl Jones
24.12.2024
New system that mcdonalds rolled out is terrible no staff to handle your enquiries. Unsure if mcdonalds is classed as a resturant or a fast food chain, because fast food is something you dont get.
Louise Massey
24.12.2024
Met my friend here for breakfast on 22/12/24 and whilst the food was as good as a mackies breakfast should be, the customer service was abysmal. The girl who bought our food to the table was that miserable that I can only think she hates working there and would rather have been doing something else. She neither spoke or smiled and walked around the restaurant like she couldn't care less. She wants to be greatful she has a job, and would recommend she has training in customer service
Stuart Elliott
23.12.2024
Literally next in que to learn they do Till updates can't order for 30 mins+ at 1230, and pull their face when you want to get out of the que they have falsely put you in
J „Tornado“ R
27.01.2024
2024 great improvement with food being served nice and hot
Sam Scothorn
18.12.2024
Breakfast butties don't taste the same anymore... must have changed something..dont think ill be going again anymore..
amelia j
15.12.2024
went through the drive thru and half the menu was not available. when we received our food and drinks, we received cold chips, extra crumbs and pieces from other orders in the bottom of the bag and they had given us a banana milkshake instead of the strawberry which was ordered.
Tyler Hughes
15.12.2024
I ordered not a lot of food for the 5 of us but the machine was buggy, ordered a hot drink that never came, a bottle of water never came Big Mac was brought out a while after we had our other food I expected more from McDonald’s and I came all the way from market Drayton really upset
Stan T
15.12.2024
Waiting time inside over 30 minutes, waste of time
David Woodcock
15.12.2024
40 minutes sat in the drive though at 11pm on a evening. Since when did fast food become slow food!!
Lyndsey Blakemore
11.12.2024
Waited over 15 minutes for 2 coffees. Staff were just standing around chatting behind the counter. Most of them seemed clueless about what they were supposed to be doing. By the time we got the coffees they were cold and the cream has melted. Tasted awful too, nothing like the galaxy lattes I've had before.
